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Category Archives: MIS – KPIs & Metrics

How to Gather Key Data Points from Employees

by admin on January 23, 2014

Tweet   There are key data points that should be monitored to ensure that all of your company or department projects come in on time, on budget and with the proper objectives achieved.  One great way to ensure this is by collecting data along the way using a 5/15 reporting system. How a 5/15 Reporting ...

Why Measure Metrics At All??

by admin on December 07, 2010

Tweet Facts and feelings are both clarified when real data in your company is examined and analyzed. And remember “you can’t manage what you don’t measure.” That simple sentence couldn’t be more true. You can even easily measure things that are seemingly intangible.  Use Net Promoter Score to measure employee and customer satisfaction. Just asking ...

When to Measure Company Metrics

by admin on July 19, 2010

Tweet Once you know what key numbers to measure in your company you then need to decide who will be responsible for them and how often the data will be reviewed, whether it’s daily, weekly, monthly, or quarterly. The key to making these metrics work is having a good single point accountable or “SPA” person ...

You Can’t Manage What You Don’t Measure

by admin on May 14, 2010

Tweet Most companies either try to measure too many metrics, or they measure none at all.  Even those companies that only measure a few key things rarely look at their numbers enough in any meaningful way to give themselves any insight into the numbers. We’ve all heard the saying before: We can’t manage what we ...

Down To The Hour

by admin on May 08, 2010

Tweet When I was 21 and running my College Pro Painters franchise, I knew I wanted to make $12,000 profit that first summer (this was good money in the 80s – today’s College Pro franchisees can make $50K in one summer). To do that I actually reverse engineered my entire summer’s production to give me ...

Use Lagging and Leading Indicators

by admin on May 06, 2010

Tweet Not measuring your past company metrics to gauge future projections is the equivalent of paying one of those weird fortune tellers at the carnival to tell you how to run your company. I always advise the CEO’s that I coach to avoid this common trap by using lagging and leading indicators. · Lagging indicators ...

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