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This is How Jacques Cousteau Would Manage Cash Flow

by admin on February 24, 2015

When companies are small, if you run out of cash it’s OK.  You know you’ll make it up tomorrow or next week.  And there isn’t that much that you can’t cover by borrowing from your mom or your credit card if you run short for a bit. However, as you grow, you really need cash ...

This is the Only Way to Really Know if Your Customers & Employees Love You

by admin on February 09, 2015

When it comes to understanding our customers and employees, most of us are guessing.  Most of us have no real data.  And if we have data, it’s often misleading. I’ve found that this is the only surefire way to know if your customers or employees really love you. 1) Do a 1+1 question survey.  Here ...

6 Key Words That Help You Communicate Better

by admin on January 26, 2015

A good friend of mine once asked me if I was “arguing to be right, or trying to be understood?” I ask myself that often – not because I argue a lot – but to remind myself that the key to good communication is listening to what people have to say, not telling them what ...

Here is Why the Smartest CEOs Act Like the Dumbest People In The Room

by admin on January 10, 2015

The smartest CEOs are vulnerable, open to hearing what they don’t know, and are always trying to learn.  They show up asking more questions than any one else.  They are OK with feeling stupid, because they know by learning, they’ll come out ahead.   FAR ahead of those who think they know it all, or are ...

Allow Me to Toot My Own Horn

by admin on January 09, 2015

I am a very good judge of talent. That might sound a little boastful, but my track record backs it up. Dozens of my former hires are now senior executives at some seriously awesome companies, while many others have gone on to start their own successful businesses. Now I wish I could sit here and ...

Top 4 Strategies to Grow With Less People Faster

by admin on December 19, 2014

Years ago I realized that hiring people was a bad deal.  Don’t get me wrong, we need employees but often we can’t hire the most senior people we’d like, in all the roles we’d like to have them in.  We simply can’t afford to hire a complete, full time, A Level Team. So, if we ...

1 Must Watch Video About Connecting to the Community You Serve

by admin on December 02, 2014

This video is a must watch… Once again, Westjet blew me away.   Some companies just ‘get it’.  Gregg Saretsky the CEO of Westjet is continuing to lead a company with a fantastic culture. I love their brand.  I love their people.  I love their culture.  And I love how they connect to the communities they ...

This is Why Sharing is Good

by admin on November 22, 2014

I have a friend who writes screenplays in his spare time. He swears he’s always just on the cusp of writing Hollywood’s next blockbuster. But he also admits it’s a long, hard, uphill journey to get there. The problem is he always takes that journey alone. This friend shares a common fear that many people ...

It’s Your Future (Dream Big If You Want To)

by admin on September 25, 2014

  I coach CEOs globally of companies small & large to look into their future, and I like what they see.  No, they don’t go see an old gypsy woman or sift through any tealeaves. I teach them to just chill out in a hammock, closed their eyes and visualize where there company is going ...

It’s My Future (And I’ll Dream Big If I Want To)

by admin on September 25, 2014

  I’ve looked into my future, and I like what I see. No, I didn’t go see an old gypsy woman or sift through any tealeaves. I just chilled out in my hammock, closed my eyes and visualized where I was going to be professionally and personally in three years. In the end, I detail ...

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